Privacy Policy

1. Information We Collect

We collect two kinds of information: what you tell us directly, and a small amount of technical information your browser sends when you visit any website.

We do not ask for sensitive information through this website. Our forms never request bank details, card numbers or a social security number.

2. Information You Provide

When you send an enquiry or an application you give us details such as:

• Your name and how to contact you.
• The property you are interested in and your timing.
• Anything else you choose to tell us in your message.

Please only include what is relevant. Anything you write in a free-text box is sent to us as you typed it.

3. How Information Is Used

We use the information you send in order to reply to you, to answer questions about a property, and to take an application forward where you have made one.

We do not sell your information.

4. Property Applications and Enquiries

An application contains more detail than a general enquiry, because it is the start of a process that may lead to a tenancy. It is handled by the people who need to see it in order to progress it.

If you would rather not send those details through a website form, you are welcome to call us instead.

5. Cookies and Website Data

Like most websites, this one may use cookies or similar storage to keep the site working properly and to understand in general terms how it is used.

Most browsers let you refuse or delete cookies through their settings. Parts of the site may not work as intended if you do.

6. Third-Party Services

Some parts of this site rely on services provided by other organisations — for example to host the site or to deliver a form submission to us.

Those organisations handle information under their own policies. Where we link to another website, that site's policy applies rather than this one.

7. Data Retention

We keep enquiries and applications for as long as we need them for the purpose you sent them, and for as long as we are required to by law.

If you would like to know whether we still hold something you sent us, please ask.

8. Your Choices

You can ask us what information we hold about you, ask us to correct it if it is wrong, or ask us to delete it where we are able to.

You can also ask us to stop contacting you at any time.

9. Changes to This Policy

We may update this policy from time to time. The version published on this page is the one that applies, and any date shown above reflects when it was last reviewed.

10. Contact

If you have a question about this policy, or about information you have sent us, please get in touch. Our phone number and email address are in the footer of every page, and the contact page has a form you can use.